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General FAQs

  • How Do I Reorder Checks?
  • What is My Routing Number?
  • I am receiving a wire. What information do I need?
  • What is the difference between a Bank and a Credit Union?
  • Do you offer FREE checking?
  • What Does it take to open a savings or checking account?
  • How can I find out if a check has cleared, what my balance is, or the amount of my Direct Deposit?
  • Can I receive my bank statement electronically?
  • How can I sign up for Internet Banking?
  • What is the daily limit for a debit card?
  • Where can I get free ATM withdrawls?
  • If I'm traveling, should I notify VCCU?
  • How do I place a stop payment on an item?